Return Policy

We understand that shopping online comes with uncertainties, so we gladly accept returns and exchanges within 14 days of receiving your order.

• Returns are at your own expense. Singh Clo does not cover return shipping costs.
• Ensure that your return is sent with a track & trace code to prevent lost packages.
• To initiate a return, follow the return instructions provided with your order.

Return Conditions:

• The product must be unworn, unwashed, and in its original packaging.
• If the return meets these conditions, we will process your refund within 24-48 hours after receiving the item.
• Refunds will be credited to the original payment method. It may take up to 3 business days for funds to reflect in your bank account.

Note: Returns that do not meet our conditions may be rejected.

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Exchange Policy

If you want to exchange a product, simply place a new order for the item you want instead. After receiving your second order, you have 14 days to return one or both items.

• The return process follows the same conditions as standard returns.
• Refunds for returned items will be processed within 24-48 hours after we receive them.

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Replacement Policy

If you receive a damaged or faulty item, we will replace it at no additional cost. You must contact us within 48 hours of receiving your order.

We will replace items in the following cases:
✅ Defective, damaged, or broken upon arrival
✅ Parcels lost in transit

We will not offer a replacement if:
❌ The product has been worn or washed
❌ You attempted to repair the defect yourself
❌ The instructions for use were not followed

All replacement requests must go through inspection and verification before approval. Singh Clo reserves the right to refuse replacements that do not meet our conditions.

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Cancellation Policy

Orders cannot be canceled once placed, as they are automatically processed for shipment. If you wish to cancel, you will need to return the order after receiving it.

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Wrong Address Policy

Singh Clo is not responsible for lost or misrouted parcels due to incorrect addresses provided by the customer.

• If you entered the wrong address, contact us immediately after placing your order.
• However, once a shipping label is generated, address changes are no longer possible, as the carrier has already received the shipping details.

Note: We do not cover return costs if the customer changes their mind after receiving the order.